Everything you need to understand your rights and responsibilities on S.H.E.D. — written in plain language, updated regularly, and always one click away.
S.H.E.D. Responsibility Model Who is responsible for what in the S.H.E.D. marketplace.
v1.0 · Updated August 13, 2026
Operator-Required Equipment Policy How S.H.E.D. handles equipment that requires a qualified operator.
v1.0 · Updated August 13, 2026
The rules for using the S.H.E.D. marketplace.
v1.0 · Updated July 28, 2026
How we collect, use, and protect your information.
v1.0 · Updated July 28, 2026
Responsibilities when sharing your equipment.
v1.0 · Updated July 28, 2026
Your responsibilities when renting equipment.
v1.0 · Updated July 28, 2026
Equipment Rental Agreement The per-transaction agreement auto-generated for every booking.
v1.0 · Updated July 28, 2026
How we keep equipment sharing safe.
v1.0 · Updated July 28, 2026
Prohibited Equipment Policy Equipment that may not be listed or rented.
v1.0 · Updated July 28, 2026
Dispute Resolution Policy How we resolve disagreements fairly.
v1.0 · Updated July 28, 2026
Refund & Cancellation Policy When and how refunds are issued.
v1.0 · Updated July 28, 2026
Questions about these documents?
Visit the Trust & Safety hub .