Trust & Safety

Building trust between neighbors, one project at a time.

S.H.E.D. helps neighbors share equipment while creating economic opportunities for equipment owners. We don't own the equipment — we make sharing it simple and organized.

Community Trust

  • User profiles
  • Ratings and reviews
  • Rental history
  • Verified payment methods
  • Community guidelines

Safe Equipment Sharing

  • Equipment descriptions
  • Equipment photos
  • Condition reporting
  • Safety instructions
  • Owner-operated equipment requirements

Secure Payments

  • Third-party payment processing
  • Security deposits
  • Payment transparency
  • Rental transaction records

Community Standards

  • Respect equipment
  • Communicate clearly
  • Return equipment on time
  • Report issues honestly

Secure Payments

Payments processed securely for every rental.

Two-Way Ratings

Renters and providers review each other after every rental.

Recorded History

Every booking keeps a clear, verifiable record.

Know your rights and responsibilities

Read every agreement and policy in the S.H.E.D. Legal Center.

Open the Legal Center